leviathan

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Everything posted by leviathan

  1. We moved the old store out of the office, back to my basement. (A long time coming). Searched through a lot of things, and found a few money orders, so anyone who had money orders should have had their shirts ship. Also, there were a couple of recently pending orders, that also got shipped, but the shirts have been pulled for sale, as DJP is feverioushly getting the new digs setup. In any case, if anyone reading this says 'hey, I sent a money order too' and hasn't recieved a shirt, it is very likely the money order DID NOT make it to us. If you sent a check, it would have been voided/destroyed (if the shirt didn't ship). If you used a CC, the transaction should have been cancelled. IF you paid via CC and know we took your money, please go ahead and e-mail store@ztnet.com and give as much information (order number, preferably, if not that, name, address, and approximate order date). We can look to confirm we took money and didn't ship, and try to get you settled. If this happens after DJP is shipping shirts, I will try to arrange with him to get you a shirt. Regardless, any outstanding issues where you know money was actually taken, contact store@ztnet.com and we'll do our best to get you squared away.
  2. 8/26/06 edit by DJP: Ignore this thread - see http://www.ocremix.org/phpBB2/viewtopic.php?p=2551104#2551104 We have a large order done, and all backorders have been shipped. Feel free to head over to the usual digs if you're interested. Everything, including the hoodies, jerseys, and both white and black shirts are in stock, and we have a LOT of them. http://www.ztnetstore.com/default.php/cPath/30_35 In total, we got about 200 pieces, so we should be good to go for a while! Thanks for everyones patience, I personally appreciate it. Take care, and happy shopping. ;p EDIT 3/15/06: The hoodie season is nearing an end, so now's the time to get in and snag one. If we get through our stock pretty fast, we may do one more re-order. Please note, that once some new products come in, hoodies prices will be going up slightly (About $5 each). So, if you are wondering if you should get one, now is the time! Hoodie prices will remain the same for the rest of this season, but come next season, the cost will rise. Be on the lookout for some other cool stuff though. Think vehicle... think computer desk... oh yes, PHAT OCR gear is in the works. For now though, you know the drill.
  3. You're welcome. My troubles are not 100% resolved, but, they are on the mend. A word of advice to anyone listening, in general. The world is a cruel place at times, but it's never too late to make a change, or ask for help. Don't ever think you're on your own. </end_sappy_advice> Anyways, I will apologize again for anyone who ordered more than 30 days ago. We don't charge your card until the order ships, and after 30 days, our chance to charge you expires, and we don't store CC numbers, so you will have to re-order. Shipping is planned to happen about 3 days a week. Most likely Monday, wednesday, and Friday. Okay, so, when I read this I went back to ZTNet and reordered my product. I noticed that it has yet to be charged to my account and it does not show up in my order history. Am I going to be charged one day out of the blue sometime soon? If you have an order number, sending a message to store@ztnet.com would be your best bet. It may not have gone through, as you should have gotten a confirmation via e-mail.
  4. Heh, short staffed perhaps, but also short funded. I couldn't afford you. :/ Besides, you live around Ann Arbor? Remote shipping is... a bit challenging.
  5. I am not sure who you are. I had a couple of money orders that I processed, and as far as I"m aware, any money orders that I recieved have been processed and shipped. Feel free to pm me here with your order number and I can see what its status is.
  6. You're welcome. My troubles are not 100% resolved, but, they are on the mend. A word of advice to anyone listening, in general. The world is a cruel place at times, but it's never too late to make a change, or ask for help. Don't ever think you're on your own. </end_sappy_advice> Anyways, I will apologize again for anyone who ordered more than 30 days ago. We don't charge your card until the order ships, and after 30 days, our chance to charge you expires, and we don't store CC numbers, so you will have to re-order. Shipping is planned to happen about 3 days a week. Most likely Monday, wednesday, and Friday.
  7. Once again, the nature of an ugly beast has reared its head at the ZTNet headquarters. You all have suffered as a result, and I can't even begin to say how sorry I am for that. Anything ordered over 30 days ago, will not be shipped, and was not billed for. Anything within the last 30 days is now shipped. Stock status has been updated, so you can proceed with orders, and they will be shipped promptly. Personal issues have taken a once highly motivated person, to someone who at times seems barely functional. I have help, and with that, the hope that things will improve. Your patience and kindness it appreciated, and please, don't let this reflect badly upon OCR. At some point this will improve beyond what it is now, and I believe both I and OCR will be better for it. Your support, the community that is, has been phenominal of this site. Let it continue, both in spirit, and financially, so OCR can live on. Zach
  8. We did get in more of the black t-shirts with the hoodies, but we havn't re-stocked the inventory list in the store yet. I wanted to wait so I could do an accurate inventory count before I put in the new additions.
  9. You sent an enquriry I hope? I have... well, absolutly no clue who you are, or which order you would be. Let me really try to iterate here. This forum is NOT for store support. I check in here sometimes, but it can be days or weeks at a time between when I do. This is really for annoucing shirts are back in stock, or pre-order, or new items, etc.
  10. It's been a crazy couple of weeks here, and a TON of orders (more than we even anticipated). None-the-less, I have shipped out the first part of the backlog, about 40 orders. I still have another 40+ to go, which I hope to get through wednesday. If you ordered on or before about the 31st of october, your orders are on the way. If afterwards, they should be going out tomorrow. I made the mistake of not updating the order descriptions to say they were pre-order again. We tried to gather enough orders so we could order MORE than we needed and have leftover stock, although it looks like we'll sell out again.
  11. They won't be gone. They just finished printing. Any RMA requests allready have been accounted for, so you won't need to worry about getting the proper shirt/size.
  12. Orders are very much 'in stone' when made. Just submit an inquiry with the order number, and request it cancelled, and go ahead an order again with the proper size.
  13. Any day now. We got more than the first time, so we should have plenty to arm the masses. I am putting the hoodies back in stock. The print run will be happening next week. Please get your orders in, that way if we get a flood, we can increase our order amount as needed. Also, with orders getting put in now, you'll be guaranteed a hoodie if you missed the first run. http://www.ztnetstore.com/default.php?cPath=30_35
  14. Any day now. We got more than the first time, so we should have plenty to arm the masses.
  15. I won't charge to re-ship to you, but you'll need to get it to us.
  16. Ahh, you would be correct. When we got all the jerseys and everything, we only looked at ths shirt lables. The shirts ARE 100% cotton. The Jerseys are a bit lighter in weight, and thinner material, and it didn't occur to us to check. Just an honest mistake, and really... you're the first one in, well, 2 years of selling these shirts that has noticed. Sorry for the trouble, and I'll get that corrected shortly in the descriptions.
  17. Well, we have re-ordered hoodies. Lots of Larges, XL and 2XL. In addition, we purchased a couple of 3XL's, just to get the couple of forum folks who needed them. The 2XL and 3XL will be $30, instead of $25. Unfortunatly, due to the added cost of material for these, we just can't afford to offer them for the normal hoodie price, which in comparison with what you buy in most stores or online, is allready very low.
  18. I'm looking to EXCHANGE a shirt, but the problem is it would be for a baseball tee, which is priced less. That make a difference? If you will be getting more large hoodies before the 30 day limit, I will just wait and switch for one of those. 25 days left... Exchanging for another product (espeically a heavier product like the hoodie) will make it so we can not cover return shipping. If you are looking to exchange for a differant product, you would be required to cover shipping costs both ways, and any differance in cost of the item. Regardless, the time limit is not of any concern. You can make this request, I will calculate the added cost, and you can ship the shirt back right away. Once hoodies are in, one will be earmarked for you first thing.
  19. For those looking to EXCHANGE a shirt, please follow the Return instructions at ztnetstore.com (in the left navbar). You will be given an address and an RMA number so we can track things. Also, as a courtesy, if you have worn the shirt more than just trying it on and determining it was the wrong size, do NOT request an RMA. We can not take back worn items, for obvious reasons.
  20. It's to avoid such trouble that I asked the question on my previous post. Can anyone answer please? It's really, not an easy question to answer. One person's XL is another persons Medium. REally, go to the local (insert clothing store here), and try on t-shirts or hoodies in various sizes. The size that works there, is the size you should order. I"m not trying to pass the buck or sound rude, but me giving advice on what clothing size will fit someone, is like... well, a car mechanic giving advice on where the good spots in town for dining are. Not a good combination.
  21. If you ordered a 2X (not sure you did, but they sold fast) really... the 2X's are HUGE. Even the XL is pretty enormous. We can swap sizes, but you must provide shipping expenses back to us. We'll pay for shipping back to you however. If too many people abuse this, we won't continue to pay for shipping, but we'd rather you have the right size and order another one at some point.
  22. I would wait. We have not done a full inventory since the restock, so we went somewhat cautious. Come monday, once all of the weekend and friday orders go out, we'll be counting up stock and making sure things match up. If we sell out of most of the hoodie sizes, we WILL be re-ordering again, so no need to worry. I wouldn't order a size down and risk it being too tight. I lied (sortof). Today is a postal holiday. Columbus day, and I forget it every year. Shipping will re-start Tuesday. All shipments went out as planned. The hoodie supply is, well, pretty much gone. *laugh* They went far faster than we expected. We have a couple of mediums, an extra large, and quite a few smalls left. The rest of the supply are shirts (LOTS of shirts) so hey, if you need one, go for it! I will be getting more hoodies printed soon, we will take some pre-orders for non-standard sizes for those who want. The cost will be $5 more per shirt however, due to the premium we are charged for larger shirts. Once we have this ready to go, I will announce here with a link to the custom hoodie order page.
  23. I would wait. We have not done a full inventory since the restock, so we went somewhat cautious. Come monday, once all of the weekend and friday orders go out, we'll be counting up stock and making sure things match up. If we sell out of most of the hoodie sizes, we WILL be re-ordering again, so no need to worry. I wouldn't order a size down and risk it being too tight. I lied (sortof). Today is a postal holiday. Columbus day, and I forget it every year. Shipping will re-start Tuesday.
  24. I would wait. We have not done a full inventory since the restock, so we went somewhat cautious. Come monday, once all of the weekend and friday orders go out, we'll be counting up stock and making sure things match up. If we sell out of most of the hoodie sizes, we WILL be re-ordering again, so no need to worry. I wouldn't order a size down and risk it being too tight.
  25. We did have a number of double x's. Triple's cost quite a bit more to produce and would have to have a premium charged. When spending over $2,000 on a shirt production order, we have to pick and choose. Having a bunch of XXX shirts sitting around and not moving would not be a good use of limited funds. In the preorder time, we had a custom hoodie order option, for those who wanted a size larger than 2x, however, nobody took advantage of it. When we go to re-order again, we'll put that option back in stock for those who want to special order a larger size.