Jens Wulvik Posted July 23, 2007 Posted July 23, 2007 I just bought the 'Native Instruments Audio Control 1', and I've experienced a problem. I know this sound device can take 24 bit sound, but when I set my host to 24 bit, it tells me that the sound device is incompatible, and resets it to 44 khz, 16 bit sound. I'm using Cakewalk Sonar 6. Anyone who can help me?? Quote
dannthr Posted July 23, 2007 Posted July 23, 2007 You might have to set your sound device to 24bit in its control panel or something--check it out. Quote
Jens Wulvik Posted July 23, 2007 Author Posted July 23, 2007 I've tried to look for an option like that, but the control panel only let me change latency and sample frequenzy. Quote
Jens Wulvik Posted July 23, 2007 Author Posted July 23, 2007 It seems to be working now, after I activated it. Quote
dannthr Posted July 23, 2007 Posted July 23, 2007 Did you have to activate the device control panel or was it restarting SONAR or something? Out of curiousity... Quote
Jens Wulvik Posted July 24, 2007 Author Posted July 24, 2007 I had to activate the control panel, yes. That is pretty wierd, as the manual tells me it don't need the activation for functionality. Quote
dannthr Posted July 25, 2007 Posted July 25, 2007 I've had problems like that with USB devices. Quote
Jens Wulvik Posted July 25, 2007 Author Posted July 25, 2007 Hmm.....appearently that wasn't the solution for my problem. The problem is back so I still want some help. I will also try to ask for support from Native Instruments. Quote
dannthr Posted July 25, 2007 Posted July 25, 2007 Everytime I restart my computer, I have to open my tablet's control panel in order to properly activate it. Everytime. It has something to do with my USB chipset I think--it's Via. POS! Quote
Jens Wulvik Posted July 28, 2007 Author Posted July 28, 2007 I've figured out why 24 bit sound wouldn't work. It only works in ASIO mode. EDIT: By activate, I meant like registering the product. Everytime I restart my computer, I have to open my tablet's control panel in order to properly activate it.Everytime. It has something to do with my USB chipset I think--it's Via. POS! From Native Instruments support: Question: What can I do to optimize the USB connection between my computer and the the Audio Kontrol 1? Answer: It is recommended to disable power management to the USB hubs if you are on a Windows machine, to assure that the Audio Kontrol 1 receive enough power to work properly. XP turns this on by default. Go to device manager (Control Panel/system/hardware) and right click a USB hub to bring up properties. On the power management page, uncheck all boxes. Repeat for each hub and reboot. Did that help you? Quote
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