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Posted

I just bought the 'Native Instruments Audio Control 1', and I've experienced a problem. I know this sound device can take 24 bit sound, but when I set my host to 24 bit, it tells me that the sound

device is incompatible, and resets it to 44 khz, 16 bit sound.

I'm using Cakewalk Sonar 6.

Anyone who can help me??

Posted

I've tried to look for an option like that, but the control panel only let me change latency and sample frequenzy.

Posted

I had to activate the control panel, yes. That is pretty wierd, as the manual tells me it don't need the activation for functionality.

Posted

Hmm.....appearently that wasn't the solution for my problem. The problem is back so I still want some help. I will also try to ask for support from Native Instruments.

Posted

Everytime I restart my computer, I have to open my tablet's control panel in order to properly activate it.

Everytime.

It has something to do with my USB chipset I think--it's Via. POS!

Posted

I've figured out why 24 bit sound wouldn't work. It only works in

ASIO mode.

EDIT: By activate, I meant like registering the product.

Everytime I restart my computer, I have to open my tablet's control panel in order to properly activate it.

Everytime.

It has something to do with my USB chipset I think--it's Via. POS!

From Native Instruments support:

Question: What can I do to optimize the USB connection between my computer and the the Audio Kontrol 1?

Answer: It is recommended to disable power management to the USB hubs if you are on a Windows machine, to assure that the Audio Kontrol 1 receive enough power to work properly. XP turns this on by default. Go to device manager (Control Panel/system/hardware) and right click a USB hub to bring up properties. On the power management page, uncheck all boxes. Repeat for each hub and reboot.

Did that help you?

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