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Username314

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Everything posted by Username314

  1. How doesn't it work, SSB? Nutritious intended this to be used with FL 7. Perhaps you need a soundfont player.
  2. Recently I seriously messed up my XBoard 49. Been talking to the E-MU Customer Support and their final suggestion is for me to ship the board back to them to fix it. Before doing that I really want to make sure that this is absolutely necessary and that it's not just some stupid button that I could've pressed and voila... Basically, I had the lastest firmware installed on the XBoard. Then, after formatting my computer, as I was installing the driver, I installed the same firmware on the board, again. After that, it's been screwed. Whenever I connect it to the computer, the Home button will light up for about 2-3 seconds, and then the whole keyboard dies. After this the board will show up in Windows as an "Unknown Device" and so far I haven't found any ways to update it or anything. So has anyone encountered the problem before? Do I really need to ship my board back to E-MU and let them fix it? Please help! Ask for clarifications if you need to. I'll include the entire email log with the customer support here: (This is the last email... they want the board back! ) Dear Theodore, Please call us for an RMA at (405) 743-0464 or fill out the information below. You will need to send in the XBoard and a copy of a sales receipt or invoice. Name: Address: City, State, ZIP : Phone number - Day : Email Address: Serial number: Date of purchase : Once I receive this information and issue the RMA, you will get a confirmation message that will include an RMA reference number and shipping instructions. Best regards, Colin E-MU Systems Tech Advisor Original Message Follows: ------------------------ I do not use hub; the USB is directly connected to the PC. The same problem persists with other ports. The "Home" button on the XBoard lights up for 2 seconds and is gone. The computer recognizes it as an "Unknown Device". Thanks. -Theo On 1/23/07, EMU Support <EMU.Support@customercare.creative.com> wrote: > > How is the XBoard connected? > It needs to be connected directly to a USB port on the motherboard and > not a hub. > > Also try different USB ports and let us know what happens. > > > > ** Please retain all previous correspondence when replying to this > email. > > Regards; > > E-MU Systems Inc. > Advanced Technical Support Group > www.emu.com > > NOTICE: The information in this message is confidential and may be > legally privileged. It is intended solely for the addressee. Access to > this message by anyone else is unauthorized. If you are not the > intended recipient, any disclosure, copying or distribution of the > message, or any action taken by you in reliance on it, is prohibited and > may be unlawful. If you have received this message in error, please > delete it and contact the sender immediately. Thank you. > > Original Message Follows: > ------------------------ > Dear EMU support, > > I got to the page, followed the instructions but the "good" or "bad" > does not light up on the LED. > > As described before, when I connect the XBoard to my PC, the "Home" > button will light up for about 2 seconds, and then go out. After that > the board would be dead. > > The only time that pressing "Home", "Edit", "Patch Select" and "MIDI > Channel" will have any effect on the board is during these 2 second > when the board has just connected to the PC. Various buttons would > light up but everything becomes dead after the 2 seconds. It looks as > if the power becomes cut. The LED screen can't light up fast enough to > show anything before the board dies. > > Now that I think back, the problem might be that I installed the same > firmware on my Xboard 49 twice. I formatted my computer and installed > the drivers, but for some stupid reason I installed the firmware on > the XBoard again as well. > > "If you get a result of Bad, try the button press sequence again. If > after three times you do not get a result of Good, then your Xboard is > defective and you will need to contact E-MU support." > > So is there some sort of reset button for this? > > Thank you. > > -Theodore > > On 1/13/07, Theodore Pan <pantheodore@gmail.com> wrote: > > Sorry, but I see no search prompt after clicking Knowledge Base. I > > normally use Firefox so I tried with IE but still no success. Is it > > possible to provide a direct link without the session expired problem? > > > > Thanks. > > > > -Theodore > > > > On 1/12/07, EMU Support <EMU.Support@customercare.creative.com> wrote: > > > Theodore, > > > > > > To get to this article go to www.emu.com. Under Support go to > > > Knowledgebase. On the search prompt type SID2128 and click search. > This > > > will bring you to this article. > > > > > > Thanks, > > > Jim > > > E-MU Systems > > > > > > Original Message Follows: > > > ------------------------ > > > Dear E-MU Technical Support, > > > > > > The link you provided has expired. Can you provide another URL? > > > > > > Thank you. > > > > > > -Theodore > > > > > > On 1/9/07, EMU Support <EMU.Support@customercare.creative.com> > wrote: > > > > > > > > > > > > Dear Theodore, > > > > > > > > Try following this procedure and let us know the results. > > > > > > > > http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=279,E=0000000000187666668,K=9989,Sxi=7,Case=obj(2128),VARSET=centric:768,Kb=creative_emu > > > > > > > > > > > > Please retain all the previous correspondence when replying to > this > > > email. > > > > > > > > Best Regards, > > > > > > > > Nathan (14529) > > > > E-MU Technical Support > > > > > > > > > > > > > > > > Original Message Follows: ------------------------ > > > > ================================== > > > > Subject: EMU - Support Request Form > > > > Name: Theodore Pan > > > > E-mail Address: pantheodore@gmail.com > > > > Region: Americas > > > > Self Description: Novice PC User > > > > > > > > Support Inquiry: I need support with an E-MU hardware product > > > > Product: Xboard 49 > > > > > > > > Operating System: Windows XP > > > > Model Number: > > > > Computer Type: > > > > CPU: > > > > RAM: > > > > BIOS: > > > > Motherboard/Chipset: > > > > > > > > Detailed Problem Description: > > > > Hello Customer Support, Because I reinstalled my computer, today I > > > went and > > > > downloaded the recent driver/firmware for my E-MU XBoard 49. I > first > > > > installed the driver and it was working - in Device Manager it was > > > getting > > > > recognized as XBoard 49. I went and installed the firmware; the > > > installation > > > > was fine but when it finished the Found New Hardware Wizard did > not > > > come up > > > > like the instructions on the Firmware page. > > > > > > > > (http://www.emu.com/support/files/download3.asp?Centric=768&Platform=1&F > > > ile=392) > > > > Now when I plug in XBoard windows finds it as an Unknown Device > and of > > > > course no information can be provided. I'm sure I'm not getting > the > > > wrong > > > > device because it only appears when I plug the XBoard in and > > > disappears when > > > > I disconnect it. Now, I cannot update the driver using the method > > > provided > > > > in the Firmware page because if I choose "Don't search. I will > choose > > > the > > > > driver to install", the only item on the list is "Unknown Device", > > > which > > > > lends me to "The wizard has finished installing the software for: > > > Unknown > > > > Device" while it actually installs nothing. Installing using a > > > specific > > > > location (\Creative Professional\USB Drivers\Program\driver) does > not > > > work > > > > either because it shows up as "could not find a better match for > your > > > > hardware than the software you have currently installed". I tried > > > > uninstalling the driver but it doesn't help. Maybe the firmware is > > > bugged? > > > > When I connect the USB, the only thing that lights up is the > "Home" > > > button > > > > for about 3 seconds. What do I need to install it properly? Can I > > > rollback > > > > the firmware? Thank you for your time. > > > > > > > > > > > > ================================== > > > > > > > > > > > > > >
  3. Yeah, other VSTs work fine on Sonar. The Cakewalk TTS-1 works like a charm. I mean, for now I can probably just play around with that but I'm trying to find my own sounds you know and the built in stuff won't be enough. (Probably biting off more than I can chew...)
  4. What exactly is a sampler and how do I use it? I emailed zircon yesterday and he said I should get soundfonts. I went here and got the sfz to load the soundfonts, but when I load them onto Sonar, it doesn't work. There's nothing under the banks of the VST.
  5. Thanks guys! So the VSTs are basically premade sounds that I can use. They're great but if want to make my own sounds or change some of the sounds from VSTs, what do I need?
  6. I got it I restarted Sonar and everything is fine now, thanks guys... Now the real challenge comes... Where do I go from here? I have only a MIDI controller and a soundcard. I guess I need some good VSTs. I have lots of other questions as well. If you have the time to help please add me. My MSN is theNOSPAModorepan AT hotmail.com (take away NOSPAM). Thanks guys!
  7. I searched for latency in the help files and only found out how to adjust the mixing latency. After setting it to the lowest number possible the delay of the controller doesn't change. Guess it's something else.
  8. It's E-DSP Wave [DCC0] for the Volume tab and also both the Playback and the Sound Recording. Also on the system tray there's the icon with the three blue stripes. If I disable that I get no sounds, so I'm guessing that the soundcard is being used. I use Sonar and it also says E-DSP Wave [DCC0]. What? I don't really understand this. So you're saying that there's supposed to be a delay? What's DAW? Are you talking about Sonar? How do I turn down the latency then?
  9. Hi everyone! I just got a E-MU XBoard 49 along with the soundcard E-MU 1212M. (Thanks to Yoozer actually, I decided to get them because of him) Now, the XBoard 49 came with a USB cord, and that's it. I can connect it to the PC, and everything works fine. But now I'm wondering if I need some kind of cord that connects the board to the soundcard (the XBoard has a MIDI Out socket, and the soundcard has a MIDI In), because it seems to me that the soundcard isn't doing anything. According to Yoozer in a previous thread that I can't find anymore, with the equipment that I have, even a MIDI controller like XBoard 49 can have a latency as low as 8 ms, almost like a hardware synthed keyboard. I'm not sure if that's what I'm getting, but I can definitely feel a delay. All I need is a standard 5-pin DIN to 5-pin DIN to connect the keyboard to the soundcard. Then I can use the "thru" setting to send raw signals to the soundcard and use the soundcard as the MIDI Input on my sequencer, right? So do I need the cable or not? Please correct me if I've said anything wrong, I'm a newbie Thanks in advance!
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