Cerrax Posted April 7, 2010 Share Posted April 7, 2010 I've been researching this problem for months to no avail and was just wondering who on here has had this problem and possibly a solution? Whenever I browse the internet (on IE or Firefox) for more than about 15-20 minutes, the computer completely freezes. I always have to do a hard reset. I've checked event logs and there's no error (besides improper shutdown) and it's really REALLY annoying and is not healthy for the system. I've tried everything. Some say it's the new Firefox that causes it. I downgraded and still freezes. Others claim it is the anti-virus I'm using. I switched it, still no help. Still others claim it's a bad nvidia driver. Updated to the newest driver and still bad. Any help at all? Windows 7 Home Premium 32-Bit Intel Core 2 Duo 2.4 GHz 2 GB DDR3 RAM NVIDIA GeForce 9400M Quote Link to comment Share on other sites More sharing options...
prophetik music Posted April 7, 2010 Share Posted April 7, 2010 what's your motherboard, psu, and manufacturer of your ram? Quote Link to comment Share on other sites More sharing options...
Cerrax Posted April 7, 2010 Author Share Posted April 7, 2010 I'm dual booting a MacBook Pro and the system profiler has little to no info about the mobo or psu. This is not just a Mac issue tho! People across desktops and laptops of all sorts are having this problem. This is definitely a Windows 7 problem. I'm just looking for a possible solution. Quote Link to comment Share on other sites More sharing options...
prophetik music Posted April 8, 2010 Share Posted April 8, 2010 get process manager, open it, and take a screen of everything that's running when ie or firefox is open. should be around 65 processes or so. does it freeze with safari, chrome, or opera as well? Quote Link to comment Share on other sites More sharing options...
BardicKnowledge Posted April 8, 2010 Share Posted April 8, 2010 Also what version of Windows 7 are you running? Both my wife and I run 64-bit Win7 Ultimate, and are yet to experience a crash like this (we both also run Chrome as our browser). Sounds to me like you have virus cleaning to do... Quote Link to comment Share on other sites More sharing options...
Cerrax Posted April 8, 2010 Author Share Posted April 8, 2010 Well I shut off all of my Firefox add-ons and was online for about an hour with no freezing. Seems like I'll have to go through my Firefox add-ons and see which one is causing the problem. I know I don't have any viruses, and turning off the add-ons seems to have done the trick so far. Thanks for the suggestions. If it starts happening again I'll probably post caps of the process manager and see if anyone finds anything strange. Quote Link to comment Share on other sites More sharing options...
prophetik music Posted April 8, 2010 Share Posted April 8, 2010 what add-ons are you running (or, rather, were you running)? Quote Link to comment Share on other sites More sharing options...
Cerrax Posted April 8, 2010 Author Share Posted April 8, 2010 AVG 8.5 Anti-Spyware and LinkGaurd AdBlock Plus YouTube Downloader I heard that the AVG might be the problem. So far it seems to be right. Quote Link to comment Share on other sites More sharing options...
Schwaltzvald Posted April 8, 2010 Share Posted April 8, 2010 AVG 8.5 Anti-Spyware and LinkGaurdAdBlock Plus YouTube Downloader I heard that the AVG might be the problem. So far it seems to be right. Have you considered upgrading AVG 8.5 Anti-spyware to 9.0..? It is as far as I know the most recent version out there... Or perhaps this only applies to the Anti-virus, as I use malwarebytes for spyware issues. Quote Link to comment Share on other sites More sharing options...
Cerrax Posted April 8, 2010 Author Share Posted April 8, 2010 Actually I read that 9.0 was the version that caused the problem, so i downgraded to 8.5, but it was still freezing, so I just shut off all of my add-ons. I still have Windows Defender running and I've also heard that having 2 anti-spyware programs can cause severe performance issues. Quote Link to comment Share on other sites More sharing options...
prophetik music Posted April 8, 2010 Share Posted April 8, 2010 i don't actually use an antivirus application on my computer. not to mention that if you're going to use something, get rid of linkguard. dumbest program EVAR. Quote Link to comment Share on other sites More sharing options...
Cerrax Posted April 8, 2010 Author Share Posted April 8, 2010 Yeah LinkGuard is insanely annoying. I already have AVG Anti-Virus and Windows Defender for spyware/malware/adware/viruses. I'm pretty sure I don't need the AVG Anti-Spyware. It seems to be better now. Quote Link to comment Share on other sites More sharing options...
Pyrion Posted April 10, 2010 Share Posted April 10, 2010 Turn off hardware acceleration in Flash. Quote Link to comment Share on other sites More sharing options...
Brandon Strader Posted April 10, 2010 Share Posted April 10, 2010 Windows 7 has been pretty nice for me so far, but I don't use it on the internet. I've been having a "systemconfiguration" change that nullifies all of my registered programs in the registry. Meaning I have to update the serials for all of my programs when it happens. I don't know what is causing it, something about the "hardwarefingerprint changing" Note it may be worth noting that I am using a "trial" version of Win 7 that hasn't been activated yet Quote Link to comment Share on other sites More sharing options...
prophetik music Posted April 11, 2010 Share Posted April 11, 2010 hardware fingerprint = motherboard. usually that happens when you switch out your motherboard, since that's what those programs key into. the trial version might be causing it. crappy warez might do it too. Quote Link to comment Share on other sites More sharing options...
Brandon Strader Posted April 11, 2010 Share Posted April 11, 2010 I didn't change the motherboard, I just installed a new 1TB hard drive. And I didn't have these problems on Windows XP with the same software so I'll see if it persists after I register Quote Link to comment Share on other sites More sharing options...
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