zircon Posted May 21, 2009 Share Posted May 21, 2009 I have a new Toshiba laptop with a virtual mousewheel on the right part of the touchpad. You drag up and down to scroll. The problem is that the scroll keeps getting "stuck" - even after I lift my finger up, it will keep scrolling and I have to click the right side again to get it to stop. It's really friggin' annoying because I NEVER want that feature to be active, but I can't find anything in the settings to disable it!! Quote Link to comment Share on other sites More sharing options...
neil Posted May 21, 2009 Share Posted May 21, 2009 Is the driver a customized Toshiba version? i.e., does the mouse control panel look any different from the default? Just for clarification, are you running Vista? Quote Link to comment Share on other sites More sharing options...
zircon Posted May 21, 2009 Author Share Posted May 21, 2009 Yep, Vista, unfortunately. The mouse control panel doesn't look like it's Toshiba-specific - the device is SYNAPTICS Pointing Device. Quote Link to comment Share on other sites More sharing options...
neil Posted May 21, 2009 Share Posted May 21, 2009 ok, so synaptics touchpad. Vista 64? The reason I ask is that I recently put Windows 7 on my Dell Latitude notebook and for the life of me could not find a driver compatible with the 64-bit version. Finally, via some randomly Googled forum post, I found a 64-bit driver for a different Dell laptop (which happened to use the same touchpad, apparently) and it's been working flawlessly ever since. So, does the Toshiba website for your laptop model offer updated drivers yet? (This all sounds rudimentary, but as you probably know we have to cover the basics first.) Quote Link to comment Share on other sites More sharing options...
zircon Posted May 21, 2009 Author Share Posted May 21, 2009 Yes, Vista64. But it doesn't seem like a driver "problem", it seems like a feature that I don't know how to disable. Are you suggesting that I just look for driver updates, or try a different set entirely? Quote Link to comment Share on other sites More sharing options...
neil Posted May 21, 2009 Share Posted May 21, 2009 I'd look for an update first. Synaptics drivers for 64-bit seem few and far between, and so do Alps. I guess they really don't invest a lot of time into the 64-bit laptop scene yet, despite the increasing prevalence of these units. I looked into my own settings, and I don't see anything that would signify a perpetually scrolling "feature". So, the first thing I'd try to obtain is a driver update from the official source, the Toshiba driver/support website, if indeed they do have one. Use Device Manager (Start-->Run-->devmgmt.msc) to compare driver versions before you download/install. You may already have their newest version. Quote Link to comment Share on other sites More sharing options...
prophetik music Posted May 22, 2009 Share Posted May 22, 2009 is it a free-flying scroll wheel? my logi revolution mx has a wheel that will scroll freely when i throw it in a direction rather than slowly scrolling. there should be some way to disable it and link the weight/brake back up to the wheel through the options if that's what it is. Quote Link to comment Share on other sites More sharing options...
neil Posted May 22, 2009 Share Posted May 22, 2009 is it a free-flying scroll wheel? my logi revolution mx has a wheel that will scroll freely when i throw it in a direction rather than slowly scrolling. there should be some way to disable it and link the weight/brake back up to the wheel through the options if that's what it is. I think he alluded to the fact that it was the built-in trackpad that was giving him the odd scrolling issue. Seems like maybe it's having a similar effect to when you middle click in a webpage and the double arrow cursor shows up. Only, it's like his scroll gets stuck in normal operation. Does that sound about right? Quote Link to comment Share on other sites More sharing options...
prophetik music Posted May 22, 2009 Share Posted May 22, 2009 whoops, missed the word 'virtual'. Quote Link to comment Share on other sites More sharing options...
phill Posted May 22, 2009 Share Posted May 22, 2009 with the last Toshiba I owned I ran into this problem as well and to fix it I had to go into the Mouse Properties (see control panel). Though, by the sounds of it, it's no longer there so there may be a "Toshiba tool" somewhere in the start menu used for adjusting such settings, but knowing toshiba it has some retarded name to it making it a pain to find. Edit: Did a quick search and a number of posts still refer to Mouse Settings as the place to look. Quote Link to comment Share on other sites More sharing options...
sefirosu Posted May 22, 2009 Share Posted May 22, 2009 Go to the synaptics control panel. Go to device properties Towards the top, click settings. Click on "Virtual Scrolling" on the left panel. At the top, uncheck Vertical Scrolling and Horizontal Scrolling. Click Apply. Problem solved. Quote Link to comment Share on other sites More sharing options...
zircon Posted May 26, 2009 Author Share Posted May 26, 2009 That didn't work - that just disabled ALL scrolling, which I'm not trying to do. I just want to disable scroll "clicking". EDIT: However, the "Coasting" option, when disabled, fixed it. Quote Link to comment Share on other sites More sharing options...
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