leviathan
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We moved the old store out of the office, back to my basement. (A long time coming). Searched through a lot of things, and found a few money orders, so anyone who had money orders should have had their shirts ship. Also, there were a couple of recently pending orders, that also got shipped, but the shirts have been pulled for sale, as DJP is feverioushly getting the new digs setup. In any case, if anyone reading this says 'hey, I sent a money order too' and hasn't recieved a shirt, it is very likely the money order DID NOT make it to us. If you sent a check, it would have been voided/destroyed (if the shirt didn't ship). If you used a CC, the transaction should have been cancelled. IF you paid via CC and know we took your money, please go ahead and e-mail store@ztnet.com and give as much information (order number, preferably, if not that, name, address, and approximate order date). We can look to confirm we took money and didn't ship, and try to get you settled. If this happens after DJP is shipping shirts, I will try to arrange with him to get you a shirt. Regardless, any outstanding issues where you know money was actually taken, contact store@ztnet.com and we'll do our best to get you squared away.
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You're welcome. My troubles are not 100% resolved, but, they are on the mend. A word of advice to anyone listening, in general. The world is a cruel place at times, but it's never too late to make a change, or ask for help. Don't ever think you're on your own. </end_sappy_advice> Anyways, I will apologize again for anyone who ordered more than 30 days ago. We don't charge your card until the order ships, and after 30 days, our chance to charge you expires, and we don't store CC numbers, so you will have to re-order. Shipping is planned to happen about 3 days a week. Most likely Monday, wednesday, and Friday. Okay, so, when I read this I went back to ZTNet and reordered my product. I noticed that it has yet to be charged to my account and it does not show up in my order history. Am I going to be charged one day out of the blue sometime soon? If you have an order number, sending a message to store@ztnet.com would be your best bet. It may not have gone through, as you should have gotten a confirmation via e-mail.
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Heh, short staffed perhaps, but also short funded. I couldn't afford you. :/ Besides, you live around Ann Arbor? Remote shipping is... a bit challenging.
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I am not sure who you are. I had a couple of money orders that I processed, and as far as I"m aware, any money orders that I recieved have been processed and shipped. Feel free to pm me here with your order number and I can see what its status is.
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You're welcome. My troubles are not 100% resolved, but, they are on the mend. A word of advice to anyone listening, in general. The world is a cruel place at times, but it's never too late to make a change, or ask for help. Don't ever think you're on your own. </end_sappy_advice> Anyways, I will apologize again for anyone who ordered more than 30 days ago. We don't charge your card until the order ships, and after 30 days, our chance to charge you expires, and we don't store CC numbers, so you will have to re-order. Shipping is planned to happen about 3 days a week. Most likely Monday, wednesday, and Friday.
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Once again, the nature of an ugly beast has reared its head at the ZTNet headquarters. You all have suffered as a result, and I can't even begin to say how sorry I am for that. Anything ordered over 30 days ago, will not be shipped, and was not billed for. Anything within the last 30 days is now shipped. Stock status has been updated, so you can proceed with orders, and they will be shipped promptly. Personal issues have taken a once highly motivated person, to someone who at times seems barely functional. I have help, and with that, the hope that things will improve. Your patience and kindness it appreciated, and please, don't let this reflect badly upon OCR. At some point this will improve beyond what it is now, and I believe both I and OCR will be better for it. Your support, the community that is, has been phenominal of this site. Let it continue, both in spirit, and financially, so OCR can live on. Zach
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We did get in more of the black t-shirts with the hoodies, but we havn't re-stocked the inventory list in the store yet. I wanted to wait so I could do an accurate inventory count before I put in the new additions.
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You sent an enquriry I hope? I have... well, absolutly no clue who you are, or which order you would be. Let me really try to iterate here. This forum is NOT for store support. I check in here sometimes, but it can be days or weeks at a time between when I do. This is really for annoucing shirts are back in stock, or pre-order, or new items, etc.
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It's been a crazy couple of weeks here, and a TON of orders (more than we even anticipated). None-the-less, I have shipped out the first part of the backlog, about 40 orders. I still have another 40+ to go, which I hope to get through wednesday. If you ordered on or before about the 31st of october, your orders are on the way. If afterwards, they should be going out tomorrow. I made the mistake of not updating the order descriptions to say they were pre-order again. We tried to gather enough orders so we could order MORE than we needed and have leftover stock, although it looks like we'll sell out again.
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They won't be gone. They just finished printing. Any RMA requests allready have been accounted for, so you won't need to worry about getting the proper shirt/size.
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Orders are very much 'in stone' when made. Just submit an inquiry with the order number, and request it cancelled, and go ahead an order again with the proper size.
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Any day now. We got more than the first time, so we should have plenty to arm the masses. I am putting the hoodies back in stock. The print run will be happening next week. Please get your orders in, that way if we get a flood, we can increase our order amount as needed. Also, with orders getting put in now, you'll be guaranteed a hoodie if you missed the first run. http://www.ztnetstore.com/default.php?cPath=30_35
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Any day now. We got more than the first time, so we should have plenty to arm the masses.
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I won't charge to re-ship to you, but you'll need to get it to us.
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Ahh, you would be correct. When we got all the jerseys and everything, we only looked at ths shirt lables. The shirts ARE 100% cotton. The Jerseys are a bit lighter in weight, and thinner material, and it didn't occur to us to check. Just an honest mistake, and really... you're the first one in, well, 2 years of selling these shirts that has noticed. Sorry for the trouble, and I'll get that corrected shortly in the descriptions.