big giant circles Posted July 10, 2008 Posted July 10, 2008 I've got updates turned on (until today anyway). The past two nights I've woken up and found that my computer has installed automatic updates and will no longer connect to the internet. If I boot it up in OSX (running Windows on an iMac via bootcamp, btw) the internet works fine, so it's not my connection. I've checked system restore, and it seems there was something called Software Distribution Service 3.0 which is causing my net connection to poop out. Anyone have any idea what this is about? Quote
atmuh Posted July 10, 2008 Posted July 10, 2008 ive gotten every update ever and i have had no issues just skip that one? Quote
phill Posted July 10, 2008 Posted July 10, 2008 you wouldn't happen to have zone alarm would you? Quote
big giant circles Posted July 10, 2008 Author Posted July 10, 2008 i do run zone alarm, actually. i'm assuming that's significant. Quote
Moseph Posted July 11, 2008 Posted July 11, 2008 If you haven't already done so, turn Zone Alarm down to medium protection instead of max protection or uninstall Windows update KB951748. There was something in this Windows update that caused Zone Alarm to screw up and block all internet access when set to max security. Here are a couple Zone Alarm forum threads about it - 1, 2. Quote
Gollgagh Posted July 11, 2008 Posted July 11, 2008 Hey I think this happened to my other computer except I don't run zonealarm Quote
Moseph Posted July 11, 2008 Posted July 11, 2008 There have been scattered reports of this affecting other firewalls, too. Quote
big giant circles Posted July 11, 2008 Author Posted July 11, 2008 awesome, thanks for the help guys. Quote
phill Posted July 12, 2008 Posted July 12, 2008 Short story is that the update in question, changes the way Windows handles DNS enough that it confused zone alarm and led to the internet lock down. If I recall correctly, it was a problem with the DNS standard and not Windows handling of it and also required a massive roll out across everything that uses DNS (Windows, Linux, OSX, and all DNS Servers big or small). I'd check some sources so I had something to back that last bit up with...but Im lazy and I spent all day driver. Quote
phill Posted July 14, 2008 Posted July 14, 2008 Just a note for those using ZoneAlarm, an update from Zone Labs has been released that should fix the problems you have been having with the High security settings. Quote
Skummel Maske Posted July 14, 2008 Posted July 14, 2008 So I take it the only solution to this is to uninstall the patch? Quote
phill Posted July 14, 2008 Posted July 14, 2008 OR you could install the ZoneLabs patch and not uninstall anything..... *note, for other firewalls having this problems, check with the respective company. Quote
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