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Hi,

Yesterday, I ordered Komplete 8 through the Native Instruments (payed using a credit card). However, I got a mail from them today asking me to provide a scan of my ID to validate the buy...

I'm not that familiar with internet stores so I don't know if this is a common practice. Should I just send my ID?

I'd call them but since I'm not from the US it'd be very expensive :puppyeyes:

Thanks!

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Did they explain why?

"Yes, that is a legitimate email from us. We require that info anytime there is an

issue with a payment. This is done to protect our customers and ourselves, to help

verify the person placing the order is indeed the card holder."

Doesn't reveal much but at least it's official.

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