Want to see the most disgusting DS Lite you'll probably ever see? I'm guessing the person at customer service didn't even look at the actual DS Lite when the person said it "stopped working". There's no way it should have been returned.
I'm wondering how old the child was that was the primary user of this DS Lite.. it looks like it's been dropped, chewed, molested by Cheeto infested fingers, and who knows what else.
http://img103.imageshack.us/img103/7151/ds1xx0.jpg
http://img103.imageshack.us/img103/7936/ds2hx1.jpg
http://img406.imageshack.us/img406/8923/ds3cb6.jpg
http://img403.imageshack.us/img403/25/ds4xn8.jpg
http://img258.imageshack.us/img258/1275/ds5je5.jpg
http://img403.imageshack.us/img403/7272/ds6dq7.jpg
It's so busted, that the upper part doesn't even snap when you open it. It just keeps going back.
http://img184.imageshack.us/img184/1474/ds7nd7.jpg
http://img385.imageshack.us/img385/696/ds8fi3.jpg
http://img440.imageshack.us/img440/3707/ds9pc3.jpg